Formed in 1995, EID  has significant experience analyzing, designing and overseeing implementation of Electronic Content Management (ECM) (also known as Electronic Document Management Systems (EDMS) solutions throughout a wide range of organizations and industries.  Our experience includes indepth vendor-neutral consulting services for a wide range of client organizations throughout the United States and extensive experience at the international level with clients from Australia, Malaysia, Mexico, Dominican Republic, Barbados, and Trinidad/Tobago.   

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For all projects,  EID has provided vendor-neutral consulting services to find the right solution for the client without bias toward any particular product and assisted in vendor oversight, existing ECM assessment, and project oversight activities. Most EID clients request our team to work through all project phases, up to rollout and implementation due to our extensive knowledge and experience working with organizations not only selecting the right solution, but ensuring the solution is properly implemented meeting/exceeding anticipated objectives and goals identified during the initial assessment period.

 Because EID has a long history as one of the pioneers of the vendor-neutral consulting in ECM technologies EID is familiar with various technology products and frequently developa articles and participatea in the development of industry standards and best practices at both the national and international levels.   President/CEO Robert M. Blatt recently led a successful effort to update US standards related to include guidelines establishing that Electronically Stored Information (ESI) has been retained in a trustworthy system/environment.

Many consulting firms prefer to simply provide the initial consulting services leading up to the design/implementation project phase.  EID is one of the few who provides strategic planning, procurement assistance, and implementation support from a holistic project perspective.  Combining this approach with the breadth of experience across industries and product technologies, EID is uniquely situated to work with clients to meet their particular needs, edging out the limited experience of general consulting organizations and those who only provide the services related to the initial project phases.  EID’s experience allows each client to have a satisfactory implementation experience and satisfaction with the day to day function of the ECM solution.

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